Refund policy

ORDERING

We appreciate your support and patronage. Please know when your order is placed, the item(s) you ordered are taken out of stock, made unavailable to other customers, and we begin preparation to fulfill your order. Order changes and cancellations are NOT accepted.

Ensure your order and information is correct and complete before confirming and submitting the purchase request. This includes but is not limited to properly entering: the correct color, item amount, size, billing & shipping address, payment/card information, and/or promotional discount coupon code (if available).

ALL SALES ARE FINAL.

NO RETURNS, REFUNDS or EXCHANGES will be given for any items ordered out of error (wrong design, size, number of items, or color selected by you), as these items are made to order per your request. See below, section Refunds, Exchanges and Returns, for more details.

If your package is returned to us as "undeliverable" by the shipping provider, you will be charged a 20% restock fee. A store credit will be issued. The original shipping fee is non-refundable. See below, section Delayed, Lost, Stolen or Damaged Shipments, for more details.

 

REFUNDS, EXCHANGES AND RETURNS

SHOP! Belonging to Blackness Podcast Swag does NOT offer refunds or exchanges but will gladly offer a store credit in the form of a non-expiring e-gift card for the return of defective items only reported to us within 10 days of delivery.  Item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging.  Include the receipt or proof of purchase. Send defective items for return to: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273

If determined the product is in fact defective, you may receive a store credit or reshipment; your choice. The store credit is for the cost paid for the item. Whether you paid full price (or used a promotional discount coupon code), you will receive the amount you paid minus the 20% restocking fee and the original shipping fee.