Shipping policy

Currently, ALL items in SHOP! Belonging to Blackness Podcast Swag, including printed and embroidered apparel and accessories, stationary and travel mugs, are made to order, and could possibly take up to 3-5 business days to ship.

Be advised non-apparel items or embroidered items may ship separately and processing times will vary:

• Accessories (i.e., tote bags)
• Stationary (i.e., notebooks, stickers)
• T-Shirts and Shirts (embroidered)
• Baseball caps (embroidered)
• Travel Mugs

An act of God/ force majeure clause: Sometimes unforeseeable natural events or situations beyond human control can occur. As such, no refunds will be issued for processing/shipping delays. A full store credit may be requested only if your order has NOT shipped.

 

DELAYED, LOST, STOLEN OR DAMAGED SHIPMENTS

We are NOT liable for packages once they are scanned in by the shipping provider, who confirms they are in possession of your package and provides the tracking information. Should you have questions and concerns about any shipping or delivery issues, or need to file a shipping claim, please contact the shipping provider directly.

If your package is undeliverable or delivered to the wrong address due to an incomplete or incorrect address provided, we do not assume responsibility if the package is lost or returned to us.

If your package is marked as "delivered" but is missing, please contact the shipping provider for verification of delivery location, and/or your local authorities to report theft. NO replacements or refunds will be issued on “delivered” orders.

Orders returned to us by shipping provider, due to incomplete/ incorrect address or is marked “undeliverable” for any reason (including returned to sender), will be processed as a return and charged a 20% restock fee. The restock fee will be deducted from a store credit in the form of an e-gift card that will be emailed to you. Original shipping cost is non-refundable.